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Business Leader, Bestselling Author and Hall of Fame Speaker's Insights

Scott McKain

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Latest Blogs from Scott McKain
Modafinil Modafinil is a nootropic medication that enhances energy levels and alertness – particularly in individuals who do not usually get enough sleep. User reports on this nootropic agent suggests that it gives them the desired energy boost that they needed way better than caffeine...
The concept of personal health records of PHR is not new in the medical or health space in general and has been used since the 60’s, the fact that a individual can have access and track and maintain their health according to their needs is undoubtedly a great thing to posses. How...
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We ALL have challenges that we should be working on, in order to improve… …and in this short video, the Five Friends reveal where we are striving to do better in our personal and professional lives!  
Here’s a question that I’m constantly asked:  “Why don’t more businesses deliver an ‘Ultimate Customer Experience ™’?” There are many answers to this important query; however, a common denominator is that most have failed to ask a simple questi...
After a recent presentation to a global conference of the leaders of Fairmont Hotels, I mentioned to one of the General Managers in attendance that I was going to be a guest at that GM’s property in a few days. Modeling my story about Taxi Terry, Shane Krige asked me, “Are ...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. You are stranded on a desert island and only get to take 5 albums with you. What are they? Greatest Hits albums are cheating. ...
There is a word I haven’t been able to get out of my head for the past twenty-four hours or so.  It’s not a term I’ve used frequently — however, a choice made by a major company in the past week reveals its critical importance for organizations and individuals w...
What’s the ONE THING you need to do NOW to improve your business? Five best-selling authors, Speaker Hall of Fame recipients, internationally-acclaimed business consultants and best buddies give their insights. For more information on Scott McKain’s programs, visit: http://...
At a recent dinner, several friends who are top professionals were talking about the worst customer experience they’ve had recently.  For almost all of them, it revolved around their respective state’s Bureau of Motor Vehicles. While long waits were at the top of their list...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. FROM SCOTT MCKAIN: “Elected political leader as manager” is a dated, misplaced notion. Let’s change our thin...
A few years ago, a financial advisor from Manhattan and I were chatting about the challenges she had been facing in her business because of the volatility in the stock market, combined with the economic impact of the tragedies of September 11, 2001. She refused to let the events that w...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. FROM MARK SANBORN: The quick answer is that my greatest inspiration comes from my faith, family and friends, in that order. Wh...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. FROM JOE CALLOWAY: In my 30+ years of working with leaders of organizations of every description imaginable, I’ve discov...
Today’s business insight comes from George “The Animal” Steele. (That may be the most unlikely sentence I’ve ever written in my blogging history.) I’m driving on the Interstate last night, flipping channels on Sirius/XM.  On one of the sports channels, the...
Why is Lionel Messi not the most recognized and lauded athlete in America? There are, perhaps, many reasons — however, there’s one that’s pretty important from a marketing standpoint. English isn’t his first language. In other words, it’s easier to promote...
Here’s an important point to make about distinction – you aren’t going to obliterate your competition just because you create distinction. As great as Apple has been…Microsoft, Google, HP, and many others are still around and operating profitably. What Apple has done – and you ca...
As another annual meeting of the National Speakers Association approaches, I’m reminded that this will be my thirty-second consecutive NSA convention.  (I joined when I was nine.  Or, would you believe, fifteen?) While my busy speaking calendar prevents me from attending the entire eve...
If you think about business seriously, you realize that some of the great opportunities of our time are found in creating distinction in fields that many would term as “boring” or “vanilla.” Sure, perhaps it’s more glamourous to momentarily fascinate the marketp...
From Larry Winget: A 10%, across the board, cut on ALL government spending. Everyone and everything in government bites the bullet equally with no playing favorites. There is plenty of waste in government and 10% is a great starting place. Incentivize businesses to grow, hire, create a...
If there is a word in today’s vernacular that is speeding toward the boundary at the junction between trite and meaningless…it’s that flavor-of-the-times business term, “disruption.” It’s the latest in the “excellence,” “good to great,” “management by walking around,” “one minute...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. From Scott McKain: My buddy, former Vietnam POW Charlie Plumb, called me last week. “Since you’re in town, why don...
If I ask you to think of affluent communities, there are some names that come to mind.  One that jumps to the top of my list is Carmel, California. The entire Monterey Peninsula is nothing short of spectacular — and, in many locations in that region, it’s quite expensive an...
Jim Ed Brown changed my life. I was playing drums in a family band that opened for the country star at a concert at the little high school I attended. After the first of two shows, Jim Ed approached me and said, “I’m looking for a new drummer — and I’d like it t...
This message is especially appropriate to post today — for it would have been my Dad’s birthday. He passed in 2004 — but is remembered every day by his daughter and son. INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INT...
So grateful to the wonderful friends that I’ve made as a result of this blog and Social Media…and because of that, I’ve had MANY folks drop me a note or message asking about my little dog, Lucy, that I wrote about in our latest “Five Friends” post. Frankly...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. FROM JOE CALLOWAY: Scout is a Cavalier King Charles Spaniel. He teaches three great lessons: Be glad to see everybody. Scout b...
Yesterday, I posted on Twitter that I couldn’t help thinking of the several times that I appeared on television with David Letterman… Of course, when that occurred, it wasn’t on a program called “Late Night” or “The Late Show”…it was on I...
Previously I’ve mentioned that I think a philosophy of “different is better than better” could potentially be construed as consultant malpractice.  I’m fascinated that anyone would even suggest it.  It shouldn’t take the years of study that I’ve done...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. FROM RANDY PENNINGTON: We fired the service that had done all of our lawn care, landscaping, tree trimming, and holiday lights...
Why are you making the choices that you’re making about your business or career? Are those choices helping you create distinction – or, are they reinforcing a status quo that might not move you into the future? Those are questions I started asking about my business – as I contemplated ...
If you’ve followed me on social media, you’ve probably seen that I am a loyal listener of ESPN Radio’s program “The Herd,” hosted by Colin Cowherd. This past week, Vince Kates – producer of the program – extended the invitation for me to drop by their set as they broadcast the show fro...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. FROM JOE CALLOWAY: You could make the case that the Left Shark going “off script” with his (her?) creative renegad...
I’m writing this on an Air France flight from Paris to Budapest – having just left my Las Vegas home a little more than twelve hours earlier.  I’m on my way to speak for a global technology conference for mobile telephone carriers.  (By the way, the conference theme is “Conversation an...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. The Five Friends give their opinion on what they considered to be the biggest problems facing businesses in the next five year...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. The Five Friends give their opinion on what they considered to be the biggest problems facing businesses in the next five year...
By now, you have likely read — or at least heard about — “Fortune” magazine’s new list of the “World’s Greatest Leaders.” Let me cut to the chase; the reason the list is receiving so much discussion…and heat…is because singer ...
First off; an admission:  I use profanity. When hanging out with my friends — for example, while sipping a bourbon with a friend in private conversation — I may let words fly that I wouldn’t want you to read here, or that I’d use from the platform in a presentat...
INSIGHTS ON BUSINESS AND LIFE FROM FIVE BEST-SELLING AUTHORS, SPEAKER HALL OF FAME RECIPIENTS, INTERNATIONALLY-ACCLAIMED BUSINESS CONSULTANTS AND BEST BUDDIES. FROM MARK SANBORN: The biggest challenge businesses will face in the next five years is meeting increasing customer expectatio...
Here’s a news flash:  Words have meaning. Ok, I realize that’s not earth shattering information — however, why do so few seem to recognize it? For example: my wife, Tammy, and I are about to go to have her computer checked out for repairs.  We’re headed to the A...